Music not playing

How to trigger audio

To trigger audio, you need to first select a Genre. (use /play to bring up the interface)

Then select a Sub-genre. The Soncraft bots will join the voice channel and start playing audio.

If audio is not playing:

Mute button

Make sure the audio is not muted from the audio player. You should see a GREEN button if the audio IS NOT MUTED

You should also see the volume percentage on the display.

Use /stop or /ssstop first!

This command helps clear any "stuck" players that may cause the bot to not join voice or play audio.

Disconnect the bot from the VC

If you have the proper permissions, RIGHT-CLICK on the bot, select "Disconnect"

Per user volume

I know this one seems obvious, but make sure the volume levels are turned up (your computer, Discord, the bot volume, Discord user in VC, etc.) Here is a potentially common volume slider that can get missed: Right click a user > 'user volume'